Mission Statement

We encourage the team approach for each client by assigning specific transcriptionists to a client and designating a team leader who will assume responsibility for service, timely turnaround time, and customer satisfaction. With this approach, the clients and the transcriptionists form a bond of familiarity with the account; and as time goes by, the quality and timeliness of meeting deadlines improves.

In it's quest for superiority, docQmed maintains it's goal of developing outstanding partnership with our healthcare customers and our docQmed transcription Staff. When both are highly satisfied, production and customer satisfaction are at their highest levels. We pride ourselves on our professionalism and honesty. We recognize the importance of providing integrity that builds a trusting relationship around our commitment to our customers and their total satisfaction.

We offer:

• Skilled and experienced medical transcriptionists whose core values include professionalism, integrity that builds trust, and a commitment to open and honest communications.
• The most experienced customer-focused people in the industry.
• A core team of experienced medical transcriptionists for each account.
• Reduced turnaround times through use of electronic transmission and delivery of secure documents.
• A point-to-point secure network environment using encryption on a docQmed “virtual-private network” to assure a commitment to complete integrity.
• Confidential management of patient data.
• Electronic delivery for viewing, editing, and electronic storage of mission-critical healthcare documents.
• A company that takes pride in maintaining the highest level of customer satisfaction and quality assurance from individuals you have known and trusted for many years.
• A company that has extensive knowledge about many customers’ systems and applications.