Testimonials

See what our clients have to say.

Laughlin Memorial Hospital
“The docQmed Team gets a backlog report each morning from our HIM Transcription Staff. They have been very attentive to our needs with regards to volume spikes in current work like H&P's, Consults and DS. We formed this relationship to ensure that our work stays “current” for our Medical Staff. We are enjoying the benefits and results of this decision to choose docQmed.”

—Andrea Neas HIM Director, Laughlin Memorial Hospital

Morristown-Hamblen Healthcare System
“We were looking for a Vendor that would "Team" with our present transcription Staff. docQmed offered to take all our DS. After implementing our plan, they became available to take on additional work when we needed them. With retirement and general attrition on our MT Staff, we moved more work to them. The docQmed Team works very well with our Transcription Staff and Management to effectively manage our volume on a daily basis. We are pleased with the Team of MHHS and docQmed.”

—Cathleen Swisher, Director, HIM/Medical Records

Morristown-Hamblen Healthcare System is a 167 bed hospital, with 5 Cornerstone Services (Heart, Lung and Vascular Center, Cancer Center, Surgery Center, Women's Center, ER) in addition to Outpatient Surgery Center, Home Health and Hospice, Prompt Family Care, serving a population of multiple counties

East Tennessee Children's Hospital
"docQmed is a valuable resource for our transcription needs. They have always been very responsive to our requests. Direct contact with local ownership insures a high level of communication. In addition, the assigned docQmed staff personnel have always demonstrated a very high level of commitment to our goals and objectives. Their measurable results have been excellent!”

—Karen Hayes, RHIA,CCS Director, Health Information Management

Endocrinology Consultants of East Tennessee
“We selected docQmed anticipating a cost effective replacement for our transcription department. In addition to significant cost reduction, we've been pleased with the quality relationship that has developed. docQmed's employees genuinely work hard to provide an accurate and timely document.”

—John D. Milner, Practice Administrator

Southern Tennessee Medical Center - Winchester, TN
“Our previous medical-transcription service organization (MTSO) would not type in our current Hospital transcription system. When we approached docQmed, their response was ‘why not’?

Their Staff is willing to work with our Transcription Staff to ensure HIPAA compliant turnarounds times for all our work. docQmed wants to be a solution for our transcription concerns. They are responsive to spikes in volume, vacations and sickness on our Hospital MT Staff. Local, involved ownership and a solution to my needs, is only a phone call away. docQmed works as a Team to provide daily support that I would recommend to any Acute Care facility looking for relief from transcription headaches.”

—Janice Dodson, HIM Director

Western Plains Medical Complex, Dodge City, KS.
“With the addition of a progressive Cardiac Center for Western Kansas, we needed a transcription company who’s ‘heart’ was in the right place to complement our dedicated in-house transcriptionists. Our transition to docQmed surpassed expectations for reliability and availability of services provided. Their employees commitment to excellence is surpassed only by the improvement in our turn around time, and their willingness to work with our Transcription Department.”

—Lisa Akers, HIM Director

We work very hard to establish clear daily communications with your HIM department. We will establish a “point of contact” to monitor daily backlog and production from our MT staff. This daily communication allows us to staff your account according to your daily needs and special emphasis that may be required. Your HIM or radiology department always will be able to contact our staff 365 days a year, including holidays.